You already know how vital it is (not to mention difficult) to keep resources focused on core competencies during times of growth and change. Communication infrastructure including data networks, phone system, video conferencing, and digital signage solutions are your link to customers, vendor partners, and staff. It is surprising how much time can be lost attempting to manage tools rather than utilizing them. Each increase in staff places additional demand on existing bandwidth, servers, hardware, phones, security and storage. This demand only increases and becomes even more complex when multiple sites are involved. Business communication infrastructure, unless proactively monitored and managed, can become a very real monster that threatens to reduce productivity, decrease customer satisfaction, and increase costs. That is why Optus has created the Monster Protection Program.
Managed Service programs offer peace of mind by assisting with less frequent tasks that require special knowledge or tools. Think of it as “out-tasking” rather than out-sourcing. While your staff focuses on tasks that are common to your organization, the less common but critical tasks can be left to someone who deals with them on a daily basis.
Aren’t sure what Monsters Lie ahead?
Optus MonsterPlus Protection offers even more support. It includes all the features of Monster Protection with the addition of a Technology Refresh Option that allows you to replace or upgrade your system after a year with no penalty.
